How New Adjusters Can Overcome the “Experienced Applicants Only” Lie

One of the hot topics among brand new adjusters is how to get claims without having any actual experience.

Here are two secrets you may not be aware of:

1) The most qualified applicant is not always chosen, and

2) People do business with people they like.

That’s just the way of life – we all have predisposed biases that affect our judgment-making processes.

Put yourself in the shoes of the person or company you’re applying with. Imagine yourself as a successful business owner. For years, you spent countless sleepless nights building your business and can’t even quantify the sacrifices you made to get to where you are now. Your business is performing better than you could have ever imagined and it’s continuing to grow. You’re doing great! But you need help. So, you post a help wanted ad.

The response is crazy! It feels like everyone in the world wants to work with you and your company! You begin to dig into all the applications and resumes to find the best, most qualified candidate that’s going to be the Tom Brady to your Bill Bellichek. Unfortunately, you begin to discover most of the people applying aren’t very good. In fact, resumes look pitiful, and they have absolutely no relevant experience. You find yourself spending hours, literally hours, opening resumes and applications submitted by people who think may have not even been sober when they applied. Pretty soon, you’re going to need to hire someone just to help you hire someone!

Unless you create a roadblock.

The requirement of experience is just a filter

Something that will help qualify your applicants from the start and deter the ones that may not be the cream-of-the-crop. A trick, an obstacle – something that will make some of these people say, “Ugh, nevermind.”

Then it hits you. Just put “Experienced Applicants Only” – suddenly, viola, the overall quality of your applications rises.

Those words are simply a filter. It’s so they don’t have to read applications from people who won’t be able to provide any value to their company.

But if you know you can provide this company with a value despite your level of experience, should you allow this roadblock to stop you from continuing forward, like everyone else? Or, should you be the exception to that rule?

Is there something about you that isn’t included in the “Related Experience” section of your resume that would make you the ideal fit for their company?

If the answer is yes, it’s time to disregard the roadblock and simply walk around it. There is no law saying you can’t, so do it.

So, you apply anyway. Great, but not so fast, now tossing your resume in the mix with a bunch of others likely with much more experience than you. Now, you simply ‘have a chance’ compared to the others that were deterred. Now, it’s time to understand how your prospect thinks for the purpose of increasing your chances of winning work from them.